Privacy Policy
How we handle your information
This policy explains the data we collect and how it is used to provide private messaging, voice and video calls, push notifications, and account support in the app.
Table of contents
Use these links to jump to the sections that matter most.
Information we collect
We collect information you provide directly, information generated when you use the app, and technical information needed to keep messaging and calling features working reliably.
- Account details such as name, email address, phone number, profile information, and support correspondence.
- Content you send or receive in messages, call metadata, media you upload, and delivery or read status information.
- Device and usage data such as IP address, app version, operating system, crash logs, and diagnostics.
- Optional information from permissions you choose to enable, such as camera, microphone, contacts, or location access.
How we use information
- Provide private messaging, voice calls, video calls, and media sharing features.
- Deliver push notifications for incoming calls, message alerts, and account-related notices.
- Authenticate accounts, prevent abuse, and protect the platform from fraud or unauthorized access.
- Respond to support requests, privacy requests, and account deletion requests.
- Improve reliability, troubleshoot issues, and understand feature usage so we can maintain the service.
If you grant access to camera, microphone, contacts, or location, we use that information only for the feature you activate, such as placing a video call, recording voice in a call, suggesting contacts, or supporting location-based features where applicable.
Data sharing and service providers
We do not sell personal information. We share information only when needed to operate the service, comply with the law, or protect users and the platform.
- Service providers that help us host infrastructure, deliver notifications, process logs, store media, and provide customer support tools.
- Telecommunications or network providers involved in delivering calls and push notifications.
- Authorities or other third parties when disclosure is required by law or necessary to respond to valid legal requests.
Data retention
We keep information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of data, the purpose for which it was collected, and whether an account is active or deleted.
Message and call records may be retained for operational, safety, and support purposes for a limited time. When you request deletion, we remove or de-identify data where appropriate unless we must keep it for legal or security reasons.
User rights and choices
- Access, update, or correct the information in your account where available.
- Disable optional permissions in your device settings at any time.
- Manage push notifications through the app or operating system settings.
- Request a copy of your data, request deletion, or ask questions about privacy practices by contacting support.
Some features may not function fully if you revoke permissions needed for calling, messaging, media capture, or notifications.
Children policy
The app is intended for users who are old enough to use the service in accordance with applicable law and platform requirements. We do not knowingly collect personal information from children where doing so would violate applicable legal obligations.
If you believe a child has provided personal information to us, contact support so we can review and address the request promptly.
Security
We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. Security measures include access controls, encrypted transport where supported, and monitoring for suspicious activity.
No method of transmission or storage is completely secure, so we also encourage users to protect their own accounts and devices with strong passwords, current software, and careful permission management.
Contact information
For privacy questions, support requests, or account deletion requests, email support@personslikeyou.com.
Please include enough information for us to verify your account and process the request securely.